Delete your account

Delete your account and data

You can delete your account in the game or ask us by email if you cannot open it.

Delete in the game

1. Open Settings > Account.
2. Choose Delete account and type the word the game shows. Your account and saucer are deleted in 7 days. Linked to Google or Apple? Sign in within 7 days to cancel.

What is deleted

Your saucer, cats, decor, progress and your Google / Apple link are deleted. Purchased items are not refunded.

What may be kept

Payment records are kept as accounting records, without your account details, as long as tax and accounting laws require. Database backups may still contain your data for up to 30 days, after which they are deleted automatically.

If you cannot open the game

Email [email protected] with the subject "Account deletion request". Include your Player ID if you have it, so we can identify your account.

We respond to email requests within 30 days. Backup copies are replaced as newer backups are made; we do not promise a fixed time for that.